Install internal APPs on BES 10

January 28, 2014 — 2 Comments

Some of you perhaps only install public applications from BlackBerry World on your devices managed by BES 10. This can easy be done from BlackBerry Administration Service: your administrator selects the applications and then they appear in your ‘BlackBerry World – Work’. (see also this article explaining HowTo install an app from BlackBerry World)

But there’s more flexibility from BES 10: you can also install ‘internal’ applications. Internal applications are applications where you got a BAR file to install from your IT or a developer. (If you need a specific application built for your company feel free to ask me😉

It’s easy to install internal apps – here’s a short step-by-step guide.

Add the Application

The application you want to install should be on your server.

From browser open your BlackBerry Administration Service and go to Software | Applications | Manage Applications

BES10_01_add_apps

Now you can add the application: select your BAR file from the file dialog, add the application and publish.

BES10_02_publish_app

If you’re publishing internal applications the very first time probably you’ll get an error like this one:

BES10_03a_publish_error

BES 10 needs a special shared network drive to manage your internal applications. It’s best practice to use this shared network drive only to manage deployment of internal apps. So let us create such a shared drive.

BES10_03c_shared_drive_for_apps

Add the BES 10 Administrator as user and set all permissions:

BES10_03d_shared_drive_permissions

Now we have to add this shared network drive to BES. Go to Servers and Components | BlackBerry solution | BlackBerry domain | Component View  | BlackBerry Administration Service

BES10_03f_component_bas

and select this shared network drive:

BES10_03g_component_bas_nwdrive

Save and again we’re trying to publish an internal application – this time without an error.

BES10_04_publish_app_ok

Now the BES knows about your app and has stored all what’s needed into the shared network drive. (Hint: don’t forget to include this drive into your backups)

Add to Software Configuration

BES 10 manages applications through Software Configurations. You can group your software into those configurations and then add to users. An easy and flexible way to manage application deployment.

If there’s no software configuration, please create a new one from Software | Create a Software Configuration  and enter a name.

Then go to Software | Manage Software Configurations and click on Edit Software Configuration

BES10_05_manage_sw_config

As next click on Add Applications:

BES10_06a_add_app_to_swconfig

Select the application(s) and configure the Disposition. Required applications will be installed automatically on all software – configuration – users, otherwise it’s up to the user to install manually.

BES10_06b_add_app_to_swconfig

Click to Add the application(s) to the Software Configuration, then Save all:

BES10_06c_add_app_to_swconfig

Add to User

If your users already are connected to the software configuration, you’re ready. If not here’s how to add the software configuration to users for the first time. Go to User | Manage Users:

BES10_07a_manage_user

Now click on Add Software Configuration:

BES10_08a_user_add_sw_config

From the overview of all your software configurations add all you want to use for this user:

BES10_08b_user_add_sw_config

Save this and you’re done.

Waiting for the Update at User Devices

Of course you want to test if all works well, but nothing is there on your device, you hit refresh from your BlackBerry World – Work, but nothing appears.

Don’t worry – the BES 10 server publishes all the changes not immediately and does this step-by-step: at first sending policy updates, then apps. There are some default values you can set to speed it up.

Go to Devices | Deployment Jobs | Specify Job Schedule Settings

BES10_09a_waiting

Now you can change the defaults:

BES10_09b_waiting

Hint: this will work for the next deployments – not the current ones. You still have to wait😉

App at World – Work

Finally the application appears on the devices:

Z10_04_bb_my_world

If you set the app as required there’s a lock icon notifying the user that he/she cannot delete the app.

Congratulations: you installed your first internal App🙂

2 responses to Install internal APPs on BES 10

  1. 

    Thanks for the guide… very helpful🙂 Is it possible to push a configuration for an App like Work Drives so that the user already gets a set of shares with the installation of the bar file?

    • 

      AFAIK there’s no configuration like this. I also have looked for this to make life easier for users and didn’t found a solution. Will try again with BES12 and come back here.

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